You pay when you get paid.
LunaBill pricing is performance based: 1.5% of net collections recovered, billed only after the money lands. Nothing upfront. If we recover nothing, you owe nothing.
One fee. Everything included.
The performance fee covers the whole platform and the whole engagement. There is no separate line for setup, seats, or support.
- Every AI agent in the platform: payer portals, claim status calls, denials, appeals, resubmissions, and posting.
- Setup, integration with your EHR and clearinghouse, and onboarding.
- A signed BAA before any PHI moves, typically in under a day.
- A full audit trail on every claim your compliance team can review.
- Ongoing support and tuning as your payer mix and worklists change.
The fee only grows when your cash does.
Because billing is a share of recovered dollars, the incentive is aligned by construction: LunaBill earns more only when it collects more for you.
Illustrative example
Figures are a hypothetical illustration of the pricing model, not a guaranteed result. The fee is billed only on money actually collected.
Pricing questions.
How much does LunaBill cost?
Pricing is performance based. LunaBill bills 1.5% of net collections recovered, only after the money lands. There is nothing upfront, no license fees, and no implementation fees. If we recover nothing, you owe nothing.
What does “net collections recovered” mean?
It is the money that actually lands in your account on the claims Luna works, net of any reversals. You are billed a percentage of dollars collected, not of claims touched or hours worked, so the fee only grows when your cash does.
Are there setup, license, or implementation fees?
No. There is nothing upfront. Setup, EHR and clearinghouse integration, onboarding, the BAA, and ongoing tuning are all included in the performance fee. The first time you pay LunaBill anything is after it has recovered money for you.
What happens if LunaBill recovers nothing?
Then you owe nothing. The model is fully performance based, so the downside of trying LunaBill on your backlog is zero. That is also why we start with a free pilot on your actual claims.
How is this different from a BPO or collection agency?
Outsourcing and collection agencies bill you for effort or take a large share of what they recover after a claim has aged. LunaBill is billed on outcomes, a share of net collections, and works claims before they age out, so your cost is aligned with recovered revenue.
The only way to lose is to not try it.
We will work a sample of your backlog through LunaBill on our dime and show you the recovery on your own claims, before any commitment.