Case study · Nutex Health · 24 campus U.S. health system
$32M+
of AR worked in thirty days.
A 60+ person revenue cycle team. Fully loaded internal cost per claim: $22.28. Headcount added: zero.
Days in AR
From 45 days to seven.
Measured on the hardest slice of the book: commercial claims aged 60+ days. Within three months of go live, the carve out that sat for a month and a half was turning in a week.
Cost per claim
$22.28 to $2.00.
Staff time
22 minutes per claim. Now four.
The 60+ person team stayed in seat and moved to the work that needs a human: escalations, complex appeals, and patient facing calls. The agents took the holds, the portal pulls, and the routine resubmissions.
The full picture
Twenty four hospital campuses on Epic and GoRev. A 60+ person revenue cycle team working commercial AR that kept aging faster than anyone could call it down. Here is what changed.
- AR worked in 30 days
- $32M+
- Days in AR, 60+ day commercial claims
- 45 → 7
- Cost per claim
- $22.28 → $2.00
- Staff time per claim follow up
- 22 min → 4 min
- Headcount added
- Zero
- EHR systems
- Epic + GoRev
- Time to live
- 48 hours
- BAA executed
- Under a day
Methodology: $22.28 is Nutex's fully loaded internal cost to work a claim; $2.00 is LunaBill's price per claim. 11.1× is the ratio of those two costs, not a net ROI figure. Days in AR are measured on commercial claims aged 60+ days, comparing the three months after go live with the period before. “Worked” means a claim received a completed status retrieval, payer call, denial action, or resubmission through LunaBill.
Beyond this engagement
Across the whole LunaBill portfolio, trailing 30 days: $64.4M of claim value worked and 90,000+ payer interactions.
We'll find money in your backlog.
Send us a sample of your worklist. We'll work it through LunaBill on our dime and show you the cost per claim difference on your own claims, before any commitment.