Eligibility
Verifies coverage and plan status before the claim ever stalls.
LunaBill works your entire AR queue:
portals, payer calls, denials, appeals.
Your team reviews outcomes, not status updates.
How Luna works a claim: a claim sits unpaid past its payer's clock. Luna checks the payer portal first. If the claim is stalled, Luna calls the payer and gets it reprocessed or escalated with a reference number. If it was denied, Luna drafts and files the appeal. The claim is paid days later and every action is written back to your EHR.
Working claims for




No black box. Luna does what your best AR rep does, on every claim, every day. Your staff never sits on hold again.
Verifies coverage and plan status before the claim ever stalls.
Pulls status, denial codes, and payment details from every payer portal.
Navigates the IVR, waits on hold, and gets answers from a live rep.
Reads the denial, drafts the appeal, and files it with records attached.
Fixes the payer ID or the COB and sends the claim back out clean.
Writes payments, reference numbers, and notes back to your EHR.
At Nutex Health, a 24 campus U.S. health system with a 60+ person revenue cycle team.
Cost per claim compares Nutex's fully loaded internal benchmark with LunaBill's price per claim. AR aging measured on commercial claims aged 60+ days, within 3 months of go live. Payer interactions are trailing 30 days across all LunaBill customers.
Your billers stop holding for payers and start reviewing outcomes. The agents take the portals, the calls, the denials, and the resubmissions, inside the EHR you already run.
Deploy across client accounts in days. Every claim carries a full audit trail you can hand to the client, and your team keeps the judgment calls while the agents do the volume.
Epic, Cerner, GoRev, Waystar, Availity. Pilot in 48 hours.
Epic
Cerner
GoRev
Waystar
AvailityLuna on hold, navigating the IVR, getting a live answer — without a single staff minute.
No PHI in this recording.
1.5% of net collections recovered. Nothing upfront. If we recover nothing, you owe nothing.
This is an infrastructure problem, not a staffing problem. The revenue cycle shouldn’t require an army of people on hold.
Suhail Parry · Cofounder and CEO
30 minutes. We'll demo on your payer mix and scope a free pilot on your backlog.
Or email suhail@lunabill.com.